Returns & Exchanges

At Cold Turkey, we want you to be completely satisfied with your fresh look, which is why we offer a 30-day window for all returns and exchanges on unworn items. If your new gear doesn't fit your style, our streamlined process ensures you get the right size or a full refund without the hassle.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are still attached and the garments are in their original condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier drop-off point and keep your receipt to track the progress of your return back to our warehouse.